Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Is a Solid Option For Your Business’ Communications

VoIP Is a Solid Option For Your Business’ Communications

Finding ways to save money is something that most entrepreneurs take pride in. Today, as costs of doing business continue to climb, VoIP can present the business owner with the rare solution that actually saves them money. Hosted VoIP, in particular—where your phone system is hosted in the cloud—presents an innovative and straightforward way to reduce your business’ operational costs. Let’s take a look at some ways it goes about doing this.

Reducing Hardware Costs

Anyone that has purchased a server knows how expensive it is to purchase, set up, run, and support. With hosted VoIP, your business gets a powerful business phone system without having to go through the headaches and expense associated with installing new phone lines. Anyone who has ever run telephone wire from a distribution hub through the walls of a building knows that it can be quite tedious. 

The costs of setting up your own telephone system, even for a smaller PBX deployment, are substantial. With hosted VoIP, the capital investment is transformed immediately into an operational expense once you choose to make the switch. By utilizing your company’s existing broadband connection, hosted VoIP costs less and offers more than traditional telephone systems.

For the business, one of the largest expenses for any telephone system is the minutes the phone is being used. Every traditional phone system carries costs for long-distance calls. It’s unavoidable. Many times, the zones are very confusing and calls you wouldn’t expect to be made at premium rates are. Even if you find ways to control your costs, your business is limited. By eliminating the recurring expense of long distance, VoIP is able to present more predictable service fees. Additionally, when you consider the costs that go into adding a line to your business and the costs associated with employee mobility, the flexibility and scalability of a hosted VoIP platform can reduce cost expansively. 

Mobility & Options

The most valuable part of a hosted VoIP platform for the end-user is the ability for them to take their phone number with them wherever they go. With the softphone feature, their smartphone becomes a work phone. This provides a level of mobility that every business should try to embrace in today’s digitally-heavy environment. 

Additionally, a hosted VoIP platform can offer a lot of additional features such as video conferencing, text and instant messaging integrations, and many more. The more features that a hosted VoIP platform can provide a small to medium-sized business, the more value they will get out of the platform. 

If you would like more information about VoIP or if you would like to know how Capital Technology Group can help you with your business’ communications, call us today at (501) 375-1111.

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Friday, 26 April 2024

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LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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