Our Clinic has been working with ISI since 2010. At the time, we were looking for a local presence that could assist with our IT needs and resolve complex issues that arose since we already had someone on staff that could handle the smaller issues. Over the past few years, though, our relationship has really evolved. When the staff member that handled our smaller IT needs took a position at another company, ISI proposed moving to a managed services model.
Currently, ISI handles all our IT needs. They provide full IT Management along with Backup and Disaster Recovery services. What we have benefitted most from is their willingness to work hand in hand with our EHR vendor and assist us with technology planning and budgeting. If we have a problem, they fix it, and they are always looking for ways to help our clinic.
ISI has removed my burden of managing the clinic’s IT needs, thus giving me the peace of mind to be able to focus on the needs of our patients and staff.