10 Reasons Why Arkansas Businesses Choose ISI To Support All Of Their IT Needs:
We Respond Within 15 Minutes 24/7. Instead of using an overseas help desk or contracting out to another company, our help desk is located right here in Central Arkansas. We have a team of engineers on staff so clients aren’t waiting around for hours – even days – to get a problem resolved. We know you’re busy and have made a sincere commitment to making sure your problems get fixed FAST. And since most issues can be handled remotely using our secure management tools, you don’t have to.
We SPECIALIZE in IT for Small and Medium Arkansas Businesses. That means we understand your incredibly hectic and stressful work schedule and WHY it’s critical to remove obstacles, frustrations and technical problems to keep you productive. We understand the systems you work with and can make them work seamlessly to eliminate extra steps, work - arounds and manual labor. We also have tech support available 24/7/365 since we know most don’t work the normal “9-5” day, and can help you maintain the freedom to work remotely while making sure you meet compliance standards for data security and backups.
Quarterly Technology Reviews. We meet with our clients on a quarterly basis. We provide information to show value in the service we provide. We also discuss future IT needs to help with budgeting.
Peace of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
Cyber Security and Compliance Specialists. We understand the real needs of businesses around Compliance and Security, so we can help remove the headaches and risks associated to highly regulated industries.
One Stop Shop. We can handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
We Serve Many Different Industries in Arkansas. No two businesses are exactly alike. We look at each of our client’s individual goals and customize our service plans to ensure that the support we provide always makes the most sense for their unique goals and needs. Our contracts are designed around you, so you never pay for services you don’t need.
High Value at a Fixed Price - FINALLY! You’ll know what your IT service expenditures are going to be with flat rate monthly billing. No more hearing “that’s an added cost or that was after hours or that was time-and-a-half”. With focusIT from ISI, all the service you need – Unlimited Onsite and Remote Support, Helpdesk, Nights, Weekends, Holidays, Cloud Based Backup, Antivirus, Antimalware, is included for one low rate.
ONE HAND TO SHAKE Forget dealing with multiple companies for multiple IT needs. Here at ISI, we handle all aspects of your IT infrastructure, including hardware and software management, vendor relationships for your Internet connectivity, website management, data backups, cyber security, CCTV, and maintenance renewals. We focus on your IT so you can focus on running your business.
Efficiency and Automation. We streamline your business using automation at every point we can. Our goal is complete automation of your technology processes, so we can maximize IT efficiency and minimize problems.
Interested in seeing what we can do for your business? Contact us to see how we can help you!