Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Can Be a Valuable Piece of the Puzzle

VoIP Can Be a Valuable Piece of the Puzzle

Business owners and managers are always looking to save capital, but it’s hard to do so as the cost of doing business continues to climb. This leads many decision makers to consider cloud-based tools when they are shopping for the best solutions to their business’ problems. The cloud offers several solutions to help the modern business keep their costs down, and one service that can be very valuable is Voice over Internet Protocol (VoIP). VoIP, specifically hosted VoIP, can help you reduce your communications costs in many ways, including:

A Reduction in Hardware and Networking Costs

If you planned on moving to a VoIP platform, spending capital on hardware wouldn’t help you cut costs. A hosted VoIP solution makes it possible to get a powerful business phone system without having to go through the headaches and expense associated with installing new phone lines. 

A Reduction in Overall Fees

Sadly, even in 2021, the largest expense for any telephone system is the minutes the phone is being used. Traditional business phone services are still charging by the minute and every traditional phone bill will feature costs for long distance calling. Eliminating this recurring expense is one way that hosted VoIP is able to present the business that’s looking to cut costs an opportunity to do so.

In comparison, broadband Internet is relatively inexpensive and is basically mandatory nowadays. It is also offered by quite a few ISPs, allowing your organization to buy the resources you need as an operational expense. Additionally, any VoIP service rates are very competitive with the rates that you’d pay if utilizing a traditional phone system, without the need for constant management and maintenance of the system. The VoIP subscription is typically paid per user, which also provides efficient scalability if you need to add or subtract accounts for any reason. 

A Reduction in Mobile Costs

Another way VoIP helps the modern business stretch its dollar is by promoting mobility.  Many reputable hosted VoIP systems have mobile applications available through the Google Play Store or Apple App Store. This provides organizations the mobile flexibility they need without paying extra for individual phones and service plans. Since these applications can be effectively run over Wi-Fi, or through the organization’s virtual private network (VPN), it can save plenty of financial resources normally spent on the deployment of a typical mobile strategy. 

If you would like more information about VoIP or if you would like to know how Capital Technology Group can help you with your business’ communications, call us today at (501) 375-1111.

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LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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710 Jones St.
Little Rock, Arkansas 72205