How Managed Services Address the Most Critical Challenge of IT Management

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

First, let’s establish a baseline for how businesses have traditionally handled technology management. Then we will transition into how managed service providers change the name of the game and what benefits they offer to small businesses in particular.

Traditional Technology Management in the Office

Depending on the size of the business, this might look a bit differently. Some companies have a CIO who is responsible for making all major technology decisions for the organization. Others have network administrators who handle this responsibility. Some businesses do not have any dedicated IT resources, instead choosing to have their employees handle any basic technology management or maintenance as needed, regardless of their current responsibilities and duties. Trust us when we say that you do not want to fall into the trap of relying on employees who have no business managing technology doing so; it helps no one to have unqualified employees responsible for something as important as your IT infrastructure.

Thankfully, small businesses have an alternative: outsourcing this responsibility to a managed service provider, or MSP.

Managed Service Providers

Companies that don’t have internal IT resources still have an opportunity to keep their technology in proper working order, and it starts with the idea of outsourcing the requirement to a managed service provider, or MSP. Basically, MSPs are businesses that provide comprehensive technology management services. Their entire business model centers around this concept of making technology management as affordable and accessible as possible. It’s basically like having an entire IT department without having multiple salaries in your budget or going through the hiring process for each of them.

The Benefits of MSP Offerings

There are so many benefits to working with a managed service provider that it is impossible to list them all here, but know that many of them involve the following: hands-off IT management on your business’ part, more manageable monthly payments that effectively transform capital expenses into operational costs, and peace of mind knowing that your organization not only receives routine maintenance for your IT infrastructure, but also has access to trusted IT resources at a moment’s notice.

Notice how each of these benefits has to do with making IT management easy for your company. This is intentional on our end; we want you to see that not just large enterprises have the resources to stay competitive in today’s technology-centric business environment.

Get Started Today!

Don’t let technology be a pain point for your business. Let the professionals at Capital Technology Group help you manage and maintain your IT infrastructure so you can focus on what you do best: running your business. To learn more, reach out to us at (501) 375-1111.