Testimonials

Southeast Arkansas Behavioral Healthcare System, Inc

Southeast Arkansas Behavioral Healthcare System, Inc

Headquartered in Pine Bluff, Arkansas, and employing more than 100 people, Southeast Arkansas Behavioral Healthcare (SABH) provides the delta area residents access to quality behavioural health education and services.

We met with ISI in 2014 to determine how they could help us manage the technology needs for our locations.   They were able to help us uncover issues that had previously gone unnoticed and give us an action plan that we could present to our board of directors.

With ISI’s help and guidance, SABH implemented Microsoft Office 365 to allow our employees greater access to communication tools and reduce our patient response time.  They have also helped us ensure that we have a reliable backup of our critical data.

We also enrolled in focusIT management service to allow access to tools that help me support our employees with greater efficiency and higher satisfaction.

ISI understands the needs of our centre and has been a lifeline for my team.   The guidance and consulting they provide to SABHS has been second to none.

 


Management Information Systems Director
Southeast Arkansas Behavioral Healthcare System, Inc.


Little Rock Pediatric Clinic

Little Rock Pediatric Clinic

Little Rock Pediatric Clinic has been working with ISI since 2010.  At the time, we were looking for a local presence that could assist with our IT needs and resolve complex issues that arose since we already had someone on staff that could handle the smaller issues.

Over the past few years, though, our relationship has really evolved.  When the staff member that handled our smaller IT needs took a position at another company, ISI proposed moving to a managed services model.

Currently, ISI handles all of our IT needs.  They provide full IT Management along with Backup and Disaster Recovery services.   What we have benefitted most from is their willingness to work hand in hand with our EHR vendor and assist us with technology planning and budgeting.  If we have a problem, they fix it, and they are always looking for ways to help our clinic.

ISI has removed my burden of managing the clinic’s IT needs, thus giving me the peace of mind to be able to focus on the needs of our patients and staff.


Clinic Administrator
Little Rock Pediatric Clinic


Arkana Laboratories

Arkana Laboratories

Arkana Laboratories, the nation’s leading authority for renal pathology, employs 13 board-certified pathologists, 24 lab assistants and technicians, and more than 50 support personnel.   With guaranteed same-day biopsy results, efficient and effective technology isn’t a luxury for our practice, it is an absolute must.

Our IT team, working closely with ISI, has been charged with staying ahead of our ever expanding services portfolio, significant additions to staff numbers, managing terabytes of data, and providing solutions to ensure our technology is always available.

Arkana relies on ISI for Backup and Disaster Recovery services of critical IT systems, complex project design and implementation, and strategic technology consulting.

They are regularly thinking about our needs and bring ideas to the table before we even think about them.  ISI continues to be a critical extension of Arkana in helping plan, implement and manage our ever-changing technology landscape.


Information Technology Director
Arkana Laboratories


Kiswire

ISI has excellent customer service and a team with a skill set that covers all the major aspects of IT. With ISI's assistance, we reduced our IT staff from 2 full time employees to one part time while we expanded to 5 servers and over 80 workstations. They ensure that their staff stays up-to-date on the latest technology and trends and transfers that knowledge to their clients. With ISI's assistance, we have moved our IT infrastructure from a reactive environment to a proactive one in our 24/7 manufacturing facility where servers and workstations must be reliable and efficient to run our daily operations.


CIO, CFO
Kiswire


Zips Car Wash

Zips Car Wash

ISI has been with our company for almost 10 years and they have helped as we have grown our business. They have helped us grow from 1 Small Business Server to multiple servers and several virtual servers. It has always been a smooth transition and they are always on top of things.


IT Manager
Zips Car Wash


Discount Auto Glass, LLC

Discount Auto Glass, LLC

Discount Auto Glass has been a customer of Innovative Systems, Inc. since 2006. Our business has grown substantially since then due in no small part to the efforts of the staff at ISI. Some of the words I would use to describe the people of ISI include:

  • Professional
  • Trustworthy
  • Realistic
  • Patient
  • Forward Thinking
  • Knowledgeable
  • Responsive

Their recommendations for building, upgrading and securing our systems have always been appropriate for our needs. They deal with and resolve problems quickly; and when they don't know answers; they are able to research and find them in short order. Finally, they are able to translate "geek speak" into language I understand.

I would have no concern recommending ISI to any organization considering them for technical support.


Partner
Discount Auto Glass, LLC


Hatfield and Sayre Law

Hatfield and Sayre Law

We recently implemented your focusBDR Backup solution and focusIT management services for our office. Since implementing, our system is now more stable than ever. We have peace of mind that items are proactively managed and that problems are resolved before they become major issues. Thanks for taking care of us.


Office Manager
Hatfield and Sayre Law


Robinson, Staley & Duke

We trust ISI with our technology needs because they understand our businesses focus on solutions, and not just product.


Attorney
Robinson, Staley & Duke


James, House & Downing

James, House & Downing

We are very pleased with ISI's quality of service, knowledge, training, availability, and proactive address of problems before they arise.


Lawyer
James, House & Downing


Chisenhall, Nestrud, and Julian

Chisenhall, Nestrud, and Julian

ISI understands our business and provides us with affordable options to achieve our goals.


Lawyer
Chisenhall, Nestrud, and Julian


Bush Whacker

Bush Whacker

ISI understands that IT is mission critical for our company and they have been providing service to us over 10 years. ISI has been there for us as both companies have grown and experienced change. They provide network monitoring, remote and onsite service for us at a fixed monthly price. This makes it easy to budget and extremely predictable.


CFO
Bush Whacker


Kenneth Jones and Associates

Kenneth Jones and Associates

I was referred to ISI by another IT company when I decided to open my engineering firm in 2009. We needed a quick turnaround for a complete setup for our office and ISI came through with flying colors. Since that time, they have provided day-to-day support for our employees. As a business owner, I want to focus on building my business and leave the technology support needs to ISI. They do a great job of providing quick fixes when we need them while keeping our long term needs in mind.

ISI has been a great extension of our company. I am happy that we have them as our business partner.


Owner
Kenneth Jones and Associates


Dextera, Inc.

Dextera, Inc.

Our technology infrastructure had been so mishandled that both Dextera and Victorian Garden Bistro had been in disarray for eight weeks thereby seriously affecting our interaction with customers. As I thought about it today, I just wanted to drop you and your team a short note expressing our appreciation for stepping in and taking charge.


Principal
Dextera