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ISI > Services
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For immediate support, please call 501-217-8484 and take option 3, or you may email support@isi.cc (Please note that response time to emails is 4 hours). ISI provides live phone support from 8am - 5pm Monday - Friday, as well as onsite support and remote assistance when available. 24/7 support is available for established customers.
ISI offers a variety of services. Below you will find a list of common services that we offer. Please contact us if you would like more information on how we can help your business compete more efficiently using the latest technology.
FREE Business Technology Review:
ISI will arrange an onsite visit to discuss with you the needs of your business, and how technology can help you reach your goals. This review generally takes 1-2 hours.
Technology Assessments:
ISI will arrange an onsite visit to thoroughly examine your current network. Out technology consultant will discuss with you what you would like to see changed, as well as any problems you are having with your current setup. We will then create a custom network design for your business, and present you with a detailed summary of our solutions and recommendations.
Hardware/Software Troubleshooting and Support:
ISI can troubleshoot any hardware or software problems you may have either onsite or by remote assistance (when available). We can work with your hardware/software vendors to get your problems resolved and your business back up and running as quickly as possible.
Network Configuration, Installation, and Maintenance:
ISI can create custom network designs for any business, in any space, on any budget. ISI will also provide you with all the installation and any maintenance work in the future.
SharePoint Site Setup and Customization:
ISI can help you create a company intranet site using SharePoint services. This would allow you to share files, have discussion boards, and even host blog sites for others to read and respond to. Want to see SharePoint in action? Give us a call and we can schedule a demo.
Mobile Device Setup and Training:
If you are looking for a way to take your work with you wherever you go, ISI can help you find the perfect solution! ISI can help you connect to the office from your laptop, cell phone, or other mobile device.
Disaster Recovery Planning:
ISI can help you develop a backup solution as well as a disaster recovery plan to ensure that your business would sustain minimum downtime in the event of a disaster.
Training:
ISI can provide your business with company or individual training on your technology solutions that will maximize the benefit you receive from your IT investments. We specialize in Microsoft Office training, as well as training your employees work remotely. Training can be done onsite, or at our office. Please contact us for more information on training classes that we offer. |
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